Hi Homer,
We regret to hear that the shirt did not meet your expectations and sustained significant damage after being exposed to rain, resulting in an unsatisfactory experience. At Todd Snyder, we strive to offer premium quality garments crafted with meticulous attention to detail and the finest materials.
Please note that certain fabrics may be more delicate and require special care to maintain their shape and appearance. This is garment is made from 100% linen, this fabric can shrink when it gets wet because it's a natural fiber that relaxes and shrinks when it dries.
We appreciate you taking the time to share your perspective, as it helps us better understand the expectations of our valued customers. Please feel free to reach out to our customer service team at concierge@toddsnyder.com if you would like to discuss this further. Our team will be happy to assist you in finding a garment that better aligns with your durability and performance requirements.
Best,
The Todd Snyder Team