Hi Dennis,
Thank you for sharing your feedback on the Cropped Denim Eisenhower Jacket. We're delighted to hear that you love the jacket and found the sizing chart helpful in selecting the perfect fit. Your note about sizing down will be valuable for other customers considering this piece.
We're pleased that you're happy with the overall quality of the jacket, but we're sorry to hear about the loose threads you encountered. We completely understand how finishing details like this can impact your experience with a garment, and we appreciate your attention to these quality aspects. You're absolutely right that our usual finishing standards should be consistently high across all our pieces, and we apologize that this jacket didn't meet those expectations in terms of thread finishing.
Your feedback about the loose threads is valuable to us as we work with our production team to ensure consistent finishing quality throughout our denim collection. We're glad to hear that you found it easily fixable, but we recognize that you shouldn't have to address these details on a new garment.
Thank you for taking the time to share both the positive aspects and areas for improvement!
Best,
The Todd Snyder Team