Hi N,
Thank you for sharing your feedback on the fit of this garment. We understand the frustration when an item does not provide the desired fit, as proper sizing is crucial for a comfortable and flattering appearance.
Please note that our garments are designed with specific fits in mind, and the dimensions for chest, length, and sleeve are provided on the product page to assist you in selecting the appropriate size based on your desired fit. We recommend reviewing these measurements carefully before making a purchase to ensure a satisfactory experience.
We appreciate your understanding regarding fit preferences and are glad our customer service team was able to assist you with an exchange for a more suitable item. Please feel free to reach out to our team at concierge@toddsnyder.com if you have any further questions or concerns regarding our product offerings or sizing guidance.
Best,
The Todd Snyder Team