great fit, annoying and non functional double zipper
I like the fit and look of the jacket very much. I can not zip the zipper. I feel like I'm 5 years old again and the zipper just won't align. The zipper should be more heavy weight. This is a surprise for Todd Snyder, I'm used to the high standard you set for yourselves. This jacket disappointed and is now in the back of my closet. An expensive waste. Oh well, ya can't win them all
Todd Snyder
Hi Matthew,
Thank you for sharing your feedback on the fit and zipper functionality of our jacket. We're sorry to hear that the zipper did not meet your expectations, causing frustration and rendering the jacket unusable.
At our brand, we take pride in delivering high-quality products that meet our customers' needs for both style and functionality. Your feedback on the zipper issue is valuable, and we appreciate you taking the time to share your experience.
Please feel free to reach out to our customer service team at concierge@toddsnyder.com to discuss a potential exchange or return. We want to ensure you have a product that meets our brand's standards and your satisfaction.
Best,
The Todd Snyder Team